Subaru infotainment not working Here are two solutions especially for Subaru owners. Everything still seemed to work as long as you could get to it either with physical buttons or using the phone when in CarPlay. Average failure mileage is 600 miles. I have an iDoing touchscreen in my car. Check the fuses related to the infotainment system, ensuring they’re intact and not blown. I tried all the recommendations to fix itreboot the infotainment center, reset to factory conditions, disconnect Hi Folks, I tried to apply a map update to my infotainment system the other day. In Subaru_Outback is a place for owners and enthusiasts to show off their rides, discuss modifications, mechanical issues, This is only the start join Subaruoutback. I had a previous appointment to fix the eyesight feature about a week ago, and this is now my second appointment within a week to address these problems. Finally, after getting to work and trying again after a couple hours, all was well, and has been well since Resetting the Infotainment System. Subaru Crosstrek and XV Forums. The first version of the infotainment system was Gen 3. Android Auto is the same, works perfectly. If others call, hopefully Subaru will be motivated. He reset the infotainment and tried again without luck. There is an April 2022 software update in a TSB for infotainment systems that are having issues. Replacing the battery in your Subaru Crosstrek Hybrid does act as a reset for the vehicle’s systems. I also tried factory resetting the infotainment, still carplay will load but after 10 The Subaru touch screen display or infotainment system is handy for navigation or simple entertainment. 6 infotainment (2024 Impreza RS). The new Subaru Infotainment Systems do NOT have a power button, off switch, or, anything similar. Subaru sold 154,000 Outbacks last year; if it were as broken and tragic as some people on here make it out to be, it’d be a national news story. This has been reported to occur in obsolescent infotainment system software or iOS versions. So I was just wondering if they are in these MY Foresters. System Information Software Version: FB1SHM141-280 Map Version: 41012 Does anyone know why it might not be working? All is just conjecture on my part but all I can say is it is now working with two different phones, not including the Nexus. The head unit would also randomly crash. This can be frustrating, especially when you rely on the screen for Searching for the cause of your Subaru touch screen not working? We give the reasons & solutions for how to reset, unfreeze and fix it (with costs). No luck. When I turn my car on for SiriusXM it usually either takes about 10-15 seconds for SiriusXM to start playing or it says loading and doesn’t play at all or it works fine. Still message keeps popping on screen. Also about the info-tainment head end. But I plan to do a reset anyway since the infotainment system is 4 years old. Do they stop working randomly? Anywaythe other 2 16gb usb sticks i determined were mac formatted, so long story short, i reformatted one to Fat32, and it now works. By stopped working, I mean any touch input on the screen proper doesn't register. Actual results may vary Explore the common issues faced by Subaru owners with their infotainment systems and learn about potential fixes and solutions. Andi changed the cable to my phone and now after doing a factory reset and re=pairing the phone to the radio it suddenly started working again tonight. The Android Auto update, that occurred (I'm assuming on my phone only) a few months ago, brought some awesome new features but The whole infotainment system seems to be sluggish when the car is Also the screen touchscreen in so early 2000’s and super slow even when its working. Long story short is I have a 2022 Subaru Legacy. 2019 Subaru and two iphones running ios16. I tried a different iphone and it's the same experience. When your Subaru remote start is not working, there are several actions you can take to troubleshoot and resolve the issue. Another fix is to check the infotainment system’s fuse. That and Spotify. Don't have to disable bt, just plug it in and it works. This is with android auto. While my traffic and weather works great most of the time, the parking only works intermittently. AM and FM not working (audio or info on screen). We took our first long road trip today and had some infotainment issues. The sports and stock tickers are useless (and always delayed by half a day). Radio head unit Firmware update issue that could be related to the Starlink update not working. Not even the "I agree" popup, while the dash readouts said "Loading Audio" and "Loading Navigation". The USB sockets that work are only the two directly under the infotainment screen, not the ones anywhere else in the car. 1 2. Google play can't handle the amount of music I have. Tags I’m already on 504, as it’s not a Subaru provided mechanism for doing updates. Press and hold the power button until Many Subaru owners need help with problems where their phones charge, but CarPlay does not work. Solution: remove, check, re-insert/replace 20A audio fuse from hood box (not the one You may have encountered a problem with the Starlink infotainment system developed by Harman International: This problem affects many Subaru models from the 2018 model year, specifically the Crosstrek, Forester, Outback, I got Crosstrek 2020 and already infotainment got replaced under warranty. If your Subaru’s infotainment software is 7. Not Whenever I plug in an iPhone cable to the front two USBs to use carplay, the headunit spams a message saying that the "USB Device is Not Supported" before I even plug in my phone. I turned off engine , pulled out cable for 10 seconds before starting engine and plugging cable in. Shutting down the car and re-starting did not remedy the situation. How do I fix an unresponsive touch CarPlay can only work on 10 Subaru models, so if your vehicle is not one of them, you’ll have to try a different phone mirroring tool like Android Auto. Screen shows message says ‘USB devices not supported”. There are two ways that your iPhone Experiencing a Mazda infotainment screen not working can be frustrating, especially when you rely on it for navigation and entertainment. 20-22 model years needed WiFi for OTA updates with very mixed results. I had the dreaded "USB device not recognized" displayed on my infotainment center. Issue: All audio suddenly stopped working for - Radio, Bluetooth, Apple carplay, Android auto. Update Subaru Infotainment Software: Subaru Resetting the Subaru radio is possible via two methods, the soft and hard reset methods. Performing a factory reset on your Ascent infotainment system can be a viable solution to resolve persistent and complex Bluetooth issues that are not resolved through other troubleshooting methods. Method 2: Update Entune Software. Anyone has been in I am experiencing issues with my Apple Carplay and infotainment system in my 2019 Crosstrek Limited. When I try to use the radio or CarPlay it will press the button that is beneath the damage and it’s really irritating. Sirius has tried to reset my system on a number of occasions and once even told me that 'Not all features are available on your The only way to get it to work was being plugged into Apple Car Play. After one rest stop and getting back in the car the touchscreen was not responding. On the 2022, it worked for a The car was off overnight. This happens about once per week where my Carplay will not display on my infotainment system. I use an app called rocket audio for my music. During a CarPlay phone call, Subaru bluetooth took over the I have a new 2019 Subaru Forester Premium, when connecting my phones via Bluetooth the phonebook/contacts do not download, I contacted Subaru America direct and received the following response from one of their Customer Service Reps::: I was just made aware that we have a software update coming out by the end of this month that should address the 1. Remove and check the fuse. Depending on your Subaru model, the power button may be labeled as “Power,” “Reset,” or have a power symbol. As did android auto. Tags Hello! I have a 2018 Subaru Outback, So it’s been incredibly hot where I live (100+) and I noticed some sort of damage on the inside of the screen. so it could fall under lemon law but i believe it has to be repaired a few times and still not working properly before lemon law applies. And I know I would likely screw it up in some way. Just do a little search on here you'll find tons of threads about problems with the new infotainment system. Once it "crashes", it will not stop stuttering until it is unplugged. I called Subaru 1-800-782-2783 to voice my concern re the screen size for Waze and Andriod Auto. Press and Hold the power/volume button until the radio reboots to reset it. One of the most frequently reported issues with Subaru infotainment systems is an unresponsive or frozen touchscreen. Model Years 2018 to 2023 . Hi all. So, last week I had my new '24 does not load the info screens at all. Subaru was unapologetic in fixing it and every single time I took it in they mysteriously "could not diagnose the issue". If you have access to another phone, you could see if it Not sure if related but I have noticed that if I leave my phone plugged into the type c port occasionally when I start the car the infotainment comes on instantly instead of going through the splash screen. Got these issues solved and its like a new whip. We It did for me Subaru dealer has a "by-pass block" to disable the voltage tap. com/24-7-mechanicIn this video we'll talk about the Subaru Touch Screen and what to do Bluetooth audio seems to work normally, the connection issues people tend to complain about is Android auto and Apple carplay randomly disconnecting. Suggestion: Reset the infotainment system but could not help much. I tried to reset infotainment system and phone. However, with some systematic troubleshooting, you might be able to diagnose and fix the Here is the easy fix for resetting the Subaru Starlink infotainment system in your newer Subaru Outback, Crosstrek, Forester, or other Subaru models. Check Compatibility. Not sure if this Hello all - I wanted to ask if anyone has experienced the same before I schedule a maintenance appointment with our local dealer. 487K posts 70K members Since 2011 Upon starting the vehicle, the eyesight feature stopped working, and the central infotainment system displayed a black screen. Step Instructions; Step 1: Locate the power button on the infotainment system. Not perfect, but it’s good. However when I try the main touchscreen it does not respond. Others, more knowledgeable, will be along shortly. It forgets the mp3 I'm paying from a thumb drive. No charging and no apple carplay. And here's to hoping they fix it for the 2023 refresh. Glad it was a "freak" thing, mine is still not working today, but again, heading to the dealership in a few hours. hence why i miss buttons lol Depending on your level of comfort in working with your touch screen unit, you might be able to remove the Subaru touch screen not working and inspect the electrical Infotainment not working. No problems. "Infotainment" experience is evidently not a priority for Subaru with regard to the Crosstrek. Weird thing is that that side buttons work. Subaru Forester AC not working - causes and how to fix it; Subaru Forester steering wheel controls not working Looking for information on APS Subaru parts. It’s possible that the vehicle’s infotainment system is stuck in a loop looking for the navigation data. Jump to Latest You likely will have to go to the Subaru dealership to get the most recent update. Subaru is known for their AWD. Both the native Subaru screen and Apple CarPlay. This should be considered a last resort, as it will erase all personalized settings and data on the infotainment system. I personally haven’t had a CarPlay or head unit crash after applying the update. The infotainment system in your Subaru can affect your climate control settings, such as temperature, fan speed, and defrost According to the class action lawsuit, the Starlink infotainment systems in certain Subaru vehicles have malfunctioned in several ways, including freezing, shutting off, or not working at all. Tried turning off and restarting, cleaning window- did not work. You can soft reset the 2011 – 2015 Subaru models by holding down the volume, 7. The second one did not have AA reinstalled, is not in developer mode, was re-paired with the Various recent Subaru vehicles, from the highly-rated 2024 Impreza RS to the rugged and reliable 2025 Forester, are equipped with the EyeSight system, which provides features like adaptive cruise 7. I'm only at 83,000 miles. Press and hold power, tune, and CD AM and FM not working (audio or info on screen). 0: Jun 23, 2024: Aftermarket upgraded infotainment display options? 4: Jun 19, 2024: Infotainmentscreen not working when hot: 5: Jun 5, 2024: Infotainment screen cover(?) 2: Nov 22, 2023: Infotainment Screen Won't Turn Off: 8: Sep 22, 2023: 2016 Infotainment screen display question: 2: Jul 11, 2019 I have a "dumbphone" with Bluetooth 3. You’ve probably heard Infotainment screen stopped working after update. 0 and no problems pairing and working with FXT '17, but OBXT Infotainment makes it sound like Alvin & Chipmunks through car speakers, totally distorted. The 2022 Subaru Outback infotainment system buggy and unresponsive. com : Car complaints, car problems and defect information Specifically that the smaller actions like lights and doors work before the remote start will work. Factory reset the infotainment system. Not being able to play from a USB stick. First brand new car, first Subaru, picked her up last night. I have a new (3 month old) Subaru Outback and the screen and entire sound system freezes after about 30 minutes. 0, PDF versions of the manuals are available from Subaru (so there's no excuse for not reading the manual, LOL): But tell them your HU is not working right. More often than not Factory Reset Infotainment System (As a Last Resort): If none of the above solutions work, you may need to perform a factory reset on your Subaru’s infotainment system. In this article, we will explore the common reasons why your Subaru touchscreen may not be responding and what you can do to fix it. Switch to FM and back fixed it. With the ignition off, open the fuse box and locate the fuse for the infotainment system. Weather conditions not bad, not overly bright nor cloudy. it controls eyesight, hvac, xmode, auto brake hold, lane keep assist etc. I had to reset my Subaru infotainment center and it works fine after that. There could be multiple 2023 Outback Limited XT with less than 8,000 Miles: Eye Sight Not Working Issue: Eye Sight continues to shut off, even if control panel shows on. CarComplaints. It will not charge my phone and obviously Apple CarPlay does not function. Mainly just poor basic operation. The touchscreen in our 2018 Crosstrek has become unresponsive the controls on the steering wheel still control the radio and volume, but all the 'buttons' on the 6. I've tried holding the power, cd eject and tune but that doesn't reset the unit you might want to contact "United Radio", who services them for Subaru; they charge about $400 to completely check out and service the radio Sometimes it works for an hour, then the map freezes and music stutters indefinitely. Starlink (2019 If your Subaru touch screen or head unit on your Subaru Crosstrek isn't working or not responding, here's a simple but effective solution. Not sure i feel really good about the acceleration of the car but it is what it Simply plug it in via USB and follow the prompts on the car's infotainment screen and the phone. If it’s The 2024 Subaru Crosstrek has 1 problems reported for infotainment system not working. Skip to main content; Skip to Action Bar; 601 Middle Country Road, St James, NY 11780 Sales: 631-361-4500 Service: 631-361-4515 Parts: 631-361-4540 . During a CarPlay phone call, Subaru bluetooth took over the call and covered the entire screen. Keep a written log of each failure of the infotainment system and show it to to service advisor or better yet, the service manager when you take the car in to the dealership. 2 anyone have any suggestions? Generally when we're in the car my wife or I connect our phone through Bluetooth to the infotainment center to play music or podcasts on Spotify. Once that happens, Android Auto will not come back on again for that trip, regardless of how long I wait after plugging back in. Just last week, both USB in front of shift gear are not working. Sometimes when it's cold it's been like this, but warming up the car fixes it. however the carplay will @russellpat; Depending on the build date of your 2022 Outback, it may have an older CCU. Show Less . It worked after being unplugged but we shut the car off and started it back up and it did not work. Cannot even turn the radio off. However, the message about needing to insert an SD card for maps should not prevent the radio from working. The plaintiffs allege that The front two usb ports have stopped working. Radio Sound Not Working. They logged my complaint and started a case file. Both work with the steering wheel controls. Performing a factory reset on your Forester infotainment system can be a viable solution to resolve persistent and complex Bluetooth issues that are not resolved through other However, today my carplay is not working and the infotainment kept freezing and restarting every time I connect my iphone. I had to completely replace it, software updates and all electrics all checked good but did not solve issues, But in the end it was covered by warranty. However, it's not really a concern because the OTA update process has greatly improved for 23-25 cars because it actually works. Hello, I own 2021 Impreza base, suddenly android auto bus not connecting. The 2022 Onyx XT and the 2022 Forester are To express disappointment with your car or dealership, call Subaru Of America (SOA) 1-800-782-2783 or send them an email at Customers@subaru. I have used 5 different iPhone cables (all that I have in my house). A couple of weeks ago, suddenly the infotainment center stopped refreshing when a new track would start playing. If you’re on the April update, CarPlay is pretty reliable. The wife has a 2018 Crosstrek and an iPhone. Glare has never been an issue for me but I live on the winding roads of Now that we’ve covered the possible reasons, let’s focus on what you can do to fix CarPlay when it’s not working in your Subaru. Infotainment System Not Working. Has anyone run into this? Why is my infotainment screen not working? Inspecting Fuses and Wiring: Investigating the Power Supply If the infotainment system is not turning on at all, there might be an underlying issue with the power supply. Jump to Latest 21 - 29 of 29 Posts. It was a 2020 Model built in 2019. Even my 2018's speakers would randomly go out and come back. These issues persisted during my 20-minute drive to work. Starlink updater needs to be cleared to unfreeze I am the proud owner of a 2015 Subaru Legacy. r/Subaru_Outback VPME QD update procedure not working? r/Subaru_Outback It’s not going to connect on Bluetooth, isn’t compatible. It's not cracked or anything and it displays perfectly. Fortunately, it's a very peripheral issue for me as well. We have been in contact with Subaru and their tech people are puzzled. Save All the controls on the steering wheel and on the infotainment unit work - I can switch between stations. When troubleshooting CarPlay, start by checking the connection to your Subaru Outback’s infotainment system. It has trouble pairing, and forgets my phone randomly. The infotainment is good. Like yours, the screen would not boot up and I only saw the spinning wheel, but I also had a problem where the EyeSight and RAB stopped working at the same time. I have a '23 Outback Onyx that needed to have the entire infotainment unit replaced when it had about 6800 miles on it. However, for whatever reason, the touchscreen just stopped working. I owned it for 3 years and once the warranty expired they basically said nothing they can do about the issues now and I tried explaining I took it in multiple times a year to fix the issues How to Fix Subaru Remote Start Not Working. I'm not concerned with Airplay or Android Auto. Welcome to the new gen Subaru infotainment. Your Subaru touchscreen may not be responding for several Reasons: Symptoms: Solutions: Glitching infotainment system: Working display, missing sound Infotainment system facing hiccups : Perform a radio reset Sirius Travel Links is sketchy at best. There are two ways that your iPhone can connect to your Subaru Forester’s infotainment Today my carplay on my 2021 forester sport stopped working when U was about to start for my dentist appointment. Full Forum Listing. 1. E Welcome to the Subaru Outback Owners Forum, we have tons of information about your Subaru Outback, from a Subaru Outback Wiki to customer reviews. It seems Subaru has gone with a new infotainment manufacture and are having software problems that aren't being addressed. We had the Starlink app installed on both of our iPhones. or it could be the infotainment system. . AM not working (audio or info on screen). Need Help? Ask a mechanic online, 24 hours a day here: https://tinyurl. org and get in with the 2020+ forums to see the endless supply of “my infotainment stopped working” threads and what they did to fix them. Infotainment INFO button not working. I have updated the software and done the reset holding both knobs for 30 seconds. Sometimes this happens after 5 minutes or even less. com. Hey folks, like many others we've been recently hit with the Gen 5 infotainment screen developing what look like surface condensation bubbles, but upon cleaning they turn I’m sure all Subaruowners familiar with the freezing screen issue already know that restarting the vehicle will temporarily fix the issue. strong passenger protection, active safety that actually works - but Subaru has always been plagued with issues like rattles and "outdated" infotainment and amenities, but I keep going back to Subaru because of the fundamentals, not the amenities. Connection. technically that screen controls 90% of the cars functions so it is a big repair. If you feel comfortable go for it otherwise just make a service appointment. I’ve also learned to disconnect my phone before turning my car off, and waiting for the system to boot before plugging my phone back in. So, here's what the not-power/volume button really does. Click Here for the latest Infotainment files and If your Subaru Outback infotainment screen is not working, it can be a source of frustration. When troubleshooting CarPlay, start by checking the connection to your Subaru Forester’s infotainment system. Performing a factory reset on your Crosstrek infotainment system can be a viable solution to resolve persistent and complex Bluetooth issues 20-24 the owner can do their own USB updates, but for 2025 Subaru made it so that only the dealer can do those. (1 I see things have not changed =/ Mechanically, my '21 is great, but the head unit sucks. Have been to the dealer who says they do not see anything wrong. Switch to XM and back fixed it. Only way to get the system working is to stop the engine ( difficult to do on a major road in a traffic jam), and restart the engine. Resetting the infotainment system didn't make a As mentioned, the issue with the Infotainment screen for 2020 Outback and Legacy not being user friendly can be addressed with a software update. Using multiple apple OEM cables that will charge in the rear USB ports and work in other cars. 5" touchsreen have quit responding when touched. The issue might be caused by an outdated software version of the iPhone or the infotainment system, which may not be compatible with each other. I have an 11. I don't think the problem is the hand/elbow distance to the sensor, I think you must stand back 2-3 feet away from the rear gate to allow the proximity sensor to work, the idea is when the gate opens, it won't hit you, nothing will potentially block the gate opening path, not a good design that's why the sensor location was changed, Here's the issues: The Starlink doesn't work in either car. Also when I drag from the top to access some of the quick menu items, the touchscreen works. The reason behind that is the same as when your phone freezes and you restart; when you restart the engine, the infotainment restarts as well, which shuts down all the processes an Many Subaru owners have reported problems with their infotainment system freezing up, which requires a restart of the system. In this video, I will go over all the issues we experienced with our 11 inch infotainment screen in our 2022 Subaru Outback Wilderness and HOW TO FIX IT. They Vehicle: 2021 Subaru Ascent Limited. ueu lgwm qsj byvo emli upflsj rioryu eaizcc cjp imeiq