Moonton customer support email reddit I do not have access to my old email and I won’t be able to get a verification code from it. I accidentally pressed the 2 factor authentication via email and I don’t have the access to that email anymore 馃ス I tried customer service but it didn’t work, it just showed that there is no moonton or email bound in my account. Once the in-game home screen has loaded, adhere to the steps below: Dec 31, 2024 路 Email Customer Service MLBB: You can also contact Moonton through their official email at [email protected]. When I submitted the report that the email is not mine to Moonton, they acknowledged it by removing the account restriction and not changing the registered email on my account. I just had to provide some information to verify that the account was indeed mine, and they got it back to me. Hi! As your friend to contact customer support through email at mobilelegendsgame@moonton. Bu site "Shanghai Moonton Technology Co. I have every info. I hope mods in this reddit can help too to recover my account. This way Customer Service , Developer and Designer can track issue well. Hi! Please contact customer support in game through below link to retrieve your account: Customer Support > Account Recovery > Form_Account Retrieval Submit as many correct details as you can including account creation date, devices logged in, purchase receipts including first and last purchase etc. Remember Customer Service is a group of professional people who is handling user's feedback 24/7. I was like 12 when I made it, so I have no idea what my password was. Here's a guide in voicing out your complaints through the game's customer service. Fill the form they provide and enter the details asked correctly, support will assist him. Make sure to provide as many correct details you can in the form so customer support can verify your account ownership. I've already tried to contact moonton customer support and email recovery, but I did not receive a response from montoon and was unsuccessful in recovering my email password. The email is already inactive and inaccessible to me, so I am unable to change the email address to a new one because it send the verification code to the old address. -based Sony Pictures Entertainment and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc. Contact customer support in game through below link: Customer Support > Bug Reports > Non-Battlefield Bug > Bug in Events > Permanent Events > Common Event Problems Select "New Arrival" and describe your issue in the Details section and submit the form. However, for this you need to remember how much diamonds you recharge on the date they're asking. com bu konuda hiçbir 艧ekilde temsili hak iddia etmemektedir. 馃ズ A few years ago I made a moonton account I didn't bind a email or a phone number with it. You will have to contact customer support in game and ask them to change your binded email Hi! Contact customer support in game and request to connect your moonton account to an email address. com(sample), but ever since the pandemic, I've no longer have my own domain along with the email since I can't sustain it anymore(got more priorities). About Reddit; Advertise; Help; Blog; I need to change the moonton email id but I do not have access to my current email id. Soooo I decided to link my Moonton account to my email today to make it more secure. Please help, I have tried talking to customer service previously and they don’t seem to want to help. com with the title [Account Lost - "account id"] along with details on how and when you lost your account. I have contacted Google Support, but they told me to contact the developer directly. This is so sad how she lied to me, a long time player who genuinely try to get back my stolen acc. Please help me with this issue. Official Subreddit by Moonton for Mobile Legends: Bang Bang Customer Support > Account Recovery > Form_Account Retrieval Create a new account and finish tutorial then contact customer support from the new account. Their response was that their system would review the match, but they won't tell me the results of the findings. How do I do it if the option is not even available? Try to contact moonton's customer service ingame or email them at mobilelegendsgame@gmail. Any suggestions? Or any moonton-mods here that can help me? Thank you. Nope i dont think so my id 53984987 I lost it last year on august i tried almost daily for months to fill forums never ever succeeded Im only getting a computer reply `you have tried appeal requests too frequently' or ' failed to pass verification retrieval ' even that i provided receipts from 2017 when i started the game correct registration Go to Account Settings > Account Center > Disconnect 3rd party account > Disconnect via email verification. 303K subscribers in the MobileLegendsGame community. Check out our FAQ's Account Security section to learn about what else you can do to secure your account and kick the hacker out. As you can see those include the "@moonton" domain It's not really Moonton's customer service email. When people start arguing about me I make sure it stays "about" me and not "with" me. Official Subreddit by Moonton for Mobile Legends: Bang Bang Hi, I am sorry to say you are. Naturally as the victim of getting my account hacked and squad stolen from me, I have sought for in game GM help via their support chat as well as While waiting for a moderator to assist you, please check out our FAQ to see if anything may help in solving your issue. Hello, moonton cUstomer service here. It's available in two versions, for consumers and for business use. , Ltd. com with the title [Account Lost - "account id"] along with details on how and when you lost access to your account. Provide a detailed explanation of your issue, including your account information, the device you're using, and the steps you've already taken to resolve the problem. Email mobilelegendsgame@moonton. Make sure to provide as many correct details as you can for customer You will have to contact customer support in game through below link to get an email added to your moonton account: Customer Support > Account Recovery > Form_Account I have an email connected to it and also a moonton account which was also the old email from my Facebook and If I try to change the email it says that it send a code to the old email, but I can’t open because I forgot the password. help pls comment sorted by Best Top New Controversial Q&A Add a Comment 278K subscribers in the MobileLegendsGame community. com And yes I been waiting for few days. I also email the official moonton Gmail about the issue but it's say, this email is for someones can't open their mlbb app. If you really want to reach customer service, there's the one in-game (the human icon in the top left corner of the screen). moonton. The hacker logged in, attach his vk, google play and tiktok. You will have to contact customer support in game through below link to retrieve your account: Customer Support → Account Recovery → Form_Account Retrieval The customer support needs the information below to verify your account ownership: -Date of account creation Forgot my moonton account password that i create in 2020 when i was 11 year old and now i forgot and cant never remember my password how can i recover my moonton account password? also i have not connect with my email with my mt account password can someone help?i still have my account just forgotps Is it possible to unbind a disable google account, facebook, tiktok, and vk and change moontoon email. While waiting for a moderator to assist you, please check out our FAQ to see if anything may help in solving your issue. If you have been hacked, contact customer support through email at mobilelegendsgame@moonton. com and donoreply@register-sc. There are two ways to contact the customer support team of Mobile Legends: Bang Bang. The official emails are mobilelegendsgame@moonton. There was a text saying: "If you have tried the solution above but still did not receive an email, please contact Customer Service in-game on your regular device. Good luck! I just disabled all 3rd party accounts (FB, VK, Game Center and Google Play), I changed my Moonton email address and new password and going to see if this works. Jan 4, 2023 路 I tried the ingame support service, but i couldn't find any help or way to contact the actual moonton support. Launch the game on your mobile device. All of them was binded on sa same gmail account and I've just recently got my account disabled by google for violating their terms and services and im having a hard time unbinding them 299K subscribers in the MobileLegendsGame community. Now the phone that the gmail signed in got malfunctioned and i wasn't able to recover it at all, the phone and the email. I then contacted both payment@moonton. You'll need to contact customer The in-app customer support is fucking useless. Fill the form they provide and enter the details asked correctly, support will assist you. Please someone help me!! I played this account since 2019 and used a lot of money. Make sure to provide as many correct details as you can for customer support to verify your I've had my account connected using my email with my own domain, contact@mydomain. i can't connect through a 3rd party app as well as it required a verification code that is sent to that old email. Now I'm trying to connect my email but it said I need a password of my moonton account. Since there were 2 assists, I tried with customer service and explained all these. 161 votes, 10 comments. You can try providing a format like this as option for the receipt (How much diamonds you recharge and what did you used to recharge). Hi! Contact customer support in game through below link to retrieve your account : Customer Support > Account Recovery > Form_Account Retrieval Make sure to provide as many correct details as you can for customer support to verify your account ownership. I lost my access to my email because my cellphone was forced reformat and I don’t have the old number thats connected to that email since I only use it for games so I cannot access it in anyway. I tried getting a CS Form but the bot is glitching and it won't send give me the link to fill in and submit. My account - which I have played on for three years or so with 140 skins - got hacked and within 2 days customer support was able to get the account back to my full control. In other games, they temporarily ban you and email you a code on your email so only the real owner can get the code to get hold of the account. Good luck! In case you're unable to change password, you can contact customer support in game through below link: Customer Support > Account Recovery > Form_Account Retrieval Reply reply I Am the Only owner of my account. com . Welcome to the unofficial subreddit of Crunchyroll, the best place to talk about this streaming service and news regarding the platform! Crunchyroll is an independently operated joint venture between U. 99 for a game called Mobile Legends: Bang bang, of 2,500 Diamonds? And if you haven't purchased it to click on the Customer Support link and you can get it fixed? Mobillegends. Hi! You will need to contact customer support in game and request them to change your moonton email. , both subsidiaries of Tokyo-based Sony Group Corporation. I tried the ingame support service, but i couldn't find any help or way to contact the actual moonton support. Sorry for the miscommunication, I’ll be happy to check within the data base and will confirm the validity of that email. The form the bot gave doesn't work if I don't have an email address bounded to that moonton account. Let the customer service know you do not have it. com with the title [Hacked Account - "account id"] along with details on how and when you got hacked. Recently been hacked, but can't change anything and customer service doesn't help no matter what I do. I have tried going to the in-game support and it wasn't helpful. I created a moonton email many years ago when I was young and forgot the details. Contact customer support in game through below link and request for a change in email : Customer Support > Account Recovery > Form_Account Retrieval Reply reply I thought in 2 days I finally get to play my stolen acc back but she shattered all my dream and hope. Please send the following details so I can bring up the relevant information: in game user name 4-digit server ID time zone Sin number insurance company birthday Hi! In case you have lost access to your account, email customer support at mobilelegendsgame@moonton. I tried to login using Facebook but it's still requesting a verification code from that email address. " You will never be asked to pay for penalty appeals or any other customer service related issues. Can someone please help me? My account is very sentimental to me. Got Mooton's CS email from the Discord moderator and got a response from Moonton today. You can contact customer support in game through below link to get your email changed : Customer Support > Account Recovery > Form_Account Retrieval It is also advised to report bugs to customer service in game. please someone help me!!! It is also advised to report bugs to customer service in game. It's a scam. I been waiting for 3 months already. If you're able to get on new character screen, create a new account and contact customer support in game through below link: Customer Support > Account Recovery > Form_Account Retrieval You'll be asked to submit details such as date of account creation, purchase receipts, etc. Oct 2, 2017 路 Has anyone received an email from an app called Moonton App Store stating they made a purchase of $49. Several thousand in sales from Boring McBland Amerjcan name in Washington over the past few years vs Gupta in Indonesia that bound his VK less than a week ago and Moonton was like "total toss up. so when i try to connect an email, it says that i have to enter my password but i dont remember it. Mobil Legends'in amac谋 oyunculara yard谋mc谋 olmakt谋r. If someone started it you were supposed to take screenshots and report to customer support or report them at the end of the match, not answer. com but they weren't responding according to the situation, saying that they only handle login issues in the loading screen. " Oct 27, 2023 路 You will never be asked to pay for penalty appeals or any other customer service related issues. In case neither of the above work, contact customer support in game through below link: Customer Support > Account Recovery > Form_Account Retrieval You'll be asked to submit details such as date of account creation, purchase receipts, etc. Once done, you can freely change your moonton account's password. the gmail google account recovery is such a pain, and i just accepted that i will not be able to recover it even if i still have the phone number that i registered as Moonton doesn't care who started it. Good luck! Is there a way that I can change my email which I also used for moonton account? I tried reaching out for customer support but none availed. I want to change it to my email from another account. Days have passed and I kept refreshing my gmail everyday and I HAVENT GET ANY EMAIL FROM MOONTON UNTIL NOW. It will send a code to your Moonton email. You can contact them via in-game menu options or reach out to the Developers at MOONTON Games, directly via social media handles. com and mobilelegendsgame@moonton. " ile ili艧kili de臒ildir. Reply reply Posted by u/Kristina_Moneypenny - 1 vote and 20 comments I used almost all of my allowance to top up in my account! The customer service didn't help me to recover My account. Today, i emailed mobilelegendsgame@moonton. The Moonton account I have on this ML account is not email but rather my account name. com. First step you must do is to Report to our Customer Service from In-Game. You can do this on your alternate account. " A mod here told me to contact moonton which I did but the chat support is so slow and not very helpful . Make sure to provide as many correct details as you can for customer I contacted customer support and all they did was said we couldn’t understand your problem and closed the ticket Archived post. Hopefully, I can get some of my stuff back This is incredibly depressing Recently, the email that is connected to my Moonton account stopped working. As you can see those include the "@moonton" domain May 2, 2022 路 It's not really Moonton's customer service email. I've had my account connectes via my facebook and tiktok so I have no issue reconnected or switching accounts Mobillegends. Go to your account center, click on change moonton account password, then key in your moonton email address. Google Voice is a service offered by Google, that includes Internet telephone calling, SMS/MMS text messaging, voicemail, spam call/text filtering, calling number blocking, and related features. MAKE SURE YOU CHANGE THE VK, MOONTON EMAIL AND PASS, AND MOST IMPORTANTLY GOOGLE PLAY ACCOUNT. Make sure to provide as many correct details as you can for customer support to verify your account Customer Support > Account Recovery > Form_Account Retrieval Create a new account and finish tutorial then contact customer support from the new account. Hi! You'll need to contact customer support in game through (from the account you're currently on) or email them at mobilelegendsgame@moonton. Get the Reddit app Scan this QR code to download the app now please help moonton to recover my account . com, but I received an auto-reply that said that those accounts only handle problems such as: account hacked and unable to login. Good luck! When I try change email address it would require me to receive an email from the linked email, but a disabled google account can't receive email. Then I mute them. Don't engage with this. Posted by u/Ameetsa - 4 votes and 5 comments You will have to contact customer support in game through below link to remove their moonton account from your account: Customer Support > Account Recovery > Form_Account Retrieval Reply reply Hi! If you have lost access to your account, you will need to contact customer support through email at mobilelegendsgame@moonton. I am trying to change the e-mail linked to my MLBB Moonton account, and it seems the only way to do so is by getting a code to the current attached e-mail. my account is i cant open because Disconnected to You will have to contact customer support in game through below link to get your moonton account email changed: Customer Support > Account Recovery > Form_Account Retrieval Submit the form and enter as many correct details as you can for customer support to verify your account ownership. 260K subscribers in the MobileLegendsGame community. Hi, I need help in updating my moonton account email address. S. Contact customer support. However, I forgot my password which I set long time ago and never used cuz I usually just use my Apple account to login. . Members Online Menu trick to use free camera in fixed camera areas You will have to contact customer support in game through below link to retrieve your account: Customer Support → Account Recovery → Form_Account Retrieval The customer support needs the information below to verify your account ownership: -Date of account creation-Device model you used to create the account you've lost You will have to contact customer support in game through below link to retrieve your account and get your email address updated: Customer Support > Account Recovery > Form_Account Retrieval You'll be asked to submit details such as date of account creation, purchase receipts, etc. Moonton account recovery email not verified You will have to contact customer support in Hi! You will have to contact customer support in game through below link to connect an email to your moonton account : Customer Support > Account Recovery > Form_Account Retrieval You'll be asked to submit details such as date of account creation, purchase receipts, etc. After that go back to account center and sign out all devices. If neither works, contact customer support in game through below link to get your email changed: Customer Support > Account Recovery > Form_Account Retrieval Submit the form and provide as many correct details including date of account creation, device used to create your account and first or earliest purchase receipt. Plus, a customer service email using gmail is a HUGE RED FLAG. Mobillegends. GM Bonnie trying help him to unbind my moonton even though I email Moonton by my registered email to tell the situation. Doubt you can remove your Moonton account, or even removing Moonton account will help you. Please be mindful that if you have spent the diamonds already then upon successful refund, your diamond balance will be negative and certain game modes and items will be locked for you until you flear out the negative balance. Hi! You will need to contact customer support through email at mobilelegendsgame@moonton. I tried sending an email to mobilelegendsgame@moonton. Hello, so I've been having a hard time changing my moonton account as I already deleted the gmail account connected a long time ago before quitting the game. Get support, learn new information, and hang out in the subreddit dedicated to Pixel, Nest, Chromecast, the Assistant, and a few more things from Google. You can access it through the headset icon at the top-left of your screen. Hi! You'll need to contact customer support through email at mobilelegendsgame@moonton. I work customer service chat support, too, and that was just fucking useless. You can contact customer support in game through below link: Customer Support > Account Recovery > Form_Account Retrieval Hi! You will need to contact customer support through email at mobilelegendsgame@moonton. com ve "Mobil Legend", ne do臒rudan ne de dolayl谋 olarak "Shanghai Moonton Technology Co. Official Subreddit by Moonton for Mobile Legends: Bang Bang Hi! Find out your account creation date through daily quests > share task first then email customer support at mobilelegendsgame@moonton. Thank you, and sorry for the inconvenience! I am a bot, and this action was performed automatically. If you still don't receive verification code, contact customer support in game through below link to get your email changed : Customer Support > Account Recovery > Form_Account Retrieval View community ranking In the Top 1% of largest communities on Reddit. Make sure to provide as many correct details as you can for customer support to verify your You can contact customer support in game through below link to initiate refund. l I told them my problem and didnot get a reply for 5 days already today is the 6th day and they still didnot reply. New comments cannot be posted and votes cannot be cast. For the time being, bind your account to Google/Facebook and do not turn on "New Device Verification" or else you'll get locked out of your account if you switch accounts. Contact customer support in game through below link to get your password changed and add an email to your moonton account: Customer Support > Account Recovery > Form_Account Retrieval Reply reply (Moonton's Shitty Customer Service) Account Issue On august 10 2020, my account was hacked due to leak of my email account that was used on moonton account. Not only that, my squad's ownership has been removed by the intruder as I was in the middle of the account recovery process (change moonton email, change password, log out from all other devices). Hi, I need my email from my moonton account changed. It asked me to verify my Moonton account password before I could link my email. i have moonton email (gmail) and password, i know it. when i try changing the password, it says that i have to connect to an email first. Sorry for the inconvenience! I am a bot, and this action was performed automatically. Good luck! Hi! If you remember and have access to the email used in moonton account, you can try using the "forgot my password" option to reset your password. Did you recharge through a 3rd party or in game? Customer Support > Report or Appeal > Sending Inappropriate Message or Image > Punishment Appeal > Click here to Appeal Reply reply Own-College-7678 Please help me my mobile legends account was hacked and he disconnect all the 3rd party account and connect his email account to moonton account, his location is in Nusa Tenggara Barat, Indonesia. How to change my email of moonton? I don't remember my email of that. early on in the game when i was spending i bought this 5 dollar pack that was some energy, energy refills, and auto battles, i got 3 of them, but i clicked the buy on the 3rd one too quickly before i had received the things from the 2nd, and the 3rd never came through, after several weeks of trying to talk to their support through discord and It is also advised to report bugs to customer service in game. Good luck! Mlbb Instagram and FB page are overwhelmed with people asking moonton to fix the problem. Please share advice, I'm really sick of moonton customer service and I don't want to lose this account i had since early early days Hi! Check your spam folder and try requesting verification code after some time. EDIT: CONFIRMED WORKING. Instead, you will have to contact customer support in game through below link to retrieve your account: Customer Support → Account Recovery → Form_Account Retrieval The customer support needs the information below to verify your account ownership: -Date of account creation-Device model you used to create the account you've lost Hi! You will need to contact customer support in game through below link to change your Google account: Customer Support > Account Recovery > Form_Account Retrieval Submit the form and enter as many correct details you can for customer support to verify your account ownership. Hi! If you're still unable to login to your main account, make sure there's no space at the end of the email and try changing first letter of your email to uppercase/lowercase and see if it works. Contact customer support in game through below link : I tried going to customer service to retrieve my account on retrieving my account but it asks me who I mentored and my apprentices and I can't remember that. " taraf谋ndan desteklenmez. You will have to contact customer support in game through below link to retrieve your account: Customer Support > Account Recovery > Form_Account Retrieval You'll be asked to submit details such as date of account creation, purchase receipts, etc. Official Subreddit by Moonton for Mobile Legends: Bang Bang Hi, u/No-Ship-3553, if your account got hacked, contact in game customer service with an alternate account immediately. If this doesn't work, contact customer support in game. I suggest you to ask your friend to contact customer support from her own device instead of you contacting them on her behalf as change in device, IP address and location might affect retrieval process. yeah I bet when they say "ok i stay base", proceed to recall spam in fountain and idle for the entirety of late game, making everything for us a 4v5 in rank, you say "oh ok thats cool do what u want. If you still have access to your account on old device, you can try binding your account to Google, Facebook or vk and switch to new device using these platforms. They answered to one comment only with standard things like check your internet connection, clear cache, contact customer service by clicking on the small icon right next to your profile (while we’re stuck on loading screen lol) and got tons of answers In that case you will have to contact customer support through email at mobilelegendsgame@moonton. I am suspecious that the verification email got deleted, since when contacting the automated montoon customer support, they replied that an account was not bound to any email. Good luck! The (un)official home of #teampixel and the #madebygoogle lineup on Reddit. and I keep on sending emails to them to recover my account. Now, I am trying to submit another report but it states that I am submitting report too frequently. Good luck! You will have to contact customer support in game through below link to retrieve your account: Customer Support → Account Recovery → Form_Account Retrieval The customer support needs the information below to verify your account ownership: -Date of account creation-Device model you used to create the account you've lost If all the submitted details are correct and cs can prove account ownership is indeed yours, then it won't take long to recover the account. Hi! You will have to contact customer support in game through below link to get your email changed: Customer Support > Account Recovery > Form_Account Retrieval You'll be asked to submit details such as date of account creation, purchase receipts, etc. com and I'm still waiting for their reply. Since being hacked and being told by Moonton customer service that they can't help me because "I might have sold my account to him" I have spent 0. Well that e-mail was closed months ago, and Moonton customer service hasn't responded to my e-mail in 2-3 months. We greatly appreciate the support and feedback from the community, including Tencent, in monitoring the discussions and providing helpful responses to user inquiries. 馃ゲ While waiting for a moderator to assist you, please check out our FAQ to see if anything may help in solving your issue. Pls fix the chat support they only replied once asking if it happened in mobile data and from then on I heard no replys. Make sure to provide as many correct details as you can for i dont know what my old moonton account password is and it doesn't have any email bound to it how do i fix that, i tried going to customer service. I also tried using the form-account-retrieval in the customer support but it doesn't do any help. Official Subreddit by Moonton for Mobile Legends: Bang Bang Welcome to the unofficial subreddit of Crunchyroll, the best place to talk about this streaming service and news regarding the platform! Crunchyroll is an independently operated joint venture between U. Bind those 3rd party platform to your own account to prevent the hacker getting back in. Hi. Why I can't receive emails from moonton support. If this fails, you will have to contact customer support in game through below link to retrieve your account: Customer Support > Account Recovery > Form_Account Retrieval hi need urgent help, i want to change my moonton email but i dont have access to the old email at all. Please help me to bring back my account thats the only thing that my brother memory before he died You will have to contact customer support if you're unable to change your moonton email by yourself. Is there any other way to retrieve my Moonton Account? My account is currently unaccessible and I've spent a lot of money on that account. My account was hacked 2 days ago. I recently came back and wanted to change the gmail account, but they are requiring me to get a verification code to an email that no longer exists. Please contact the moderators of this subreddit if you have any questions or concerns. 315K subscribers in the MobileLegendsGame community. Archived post. He pm the ingame customer service trying to unbind my original moonton, fb. I tried to contact the customer service in-game several times but they are always denying my appeal, i even insert my proof of transactions to them but they are still not verifying my account. com with the title [Hacked Account - "account id"] along with details on how and when he got hacked. i refuse to create another account as i've spent money and almost 5 years on it. bmokuoc vlre xpeqy fcv fmoryayg fufebq uyu wzmrm ctn zbhoc